Frequently Asked Questions

Easy. Click HERE to book directly online and process your payment securely. Alternatively, you can also call or email us to arrange a booking.

We recommend booking in advance to secure your spot on the tour. If you want to make a last-minute booking on the same day of the tour, please call ahead so we can confirm availability on the day.

Yes. Please contact us directly so we can discuss options for a personalized tour for you and your private group.

• Customers will receive a full refund for cancellations made up to ten days before the tour date;
• a 50%refund for cancellations made ten to two days before the tour date;
• and will not receive a refund for cancellations made 48 hours before the tour date

Yes, contact us directly for group discounts.

No. The only payment required and taken for the tour is at the moment of your booking.

Our walking tours are 2 hours.

Comfortable shoes, weather-appropriate clothing and layers, a water bottle, sunscreen and a hat, a camera and/or smartphone to take photos, a map, a portable charger, and an umbrella depending on the weather forecast.

No, only English.

Yes.

We strive to accommodate wheelchair users on our tours, however some places and buildings we visit may have limited accessibility. Contact us for more information.

Each tour will have a maximum of 15 people per guide.

It’s not expected but appreciated. How much you tip is completely up to you.

It’s an easy-going walk with a relaxed pace. Participants should feel comfortable walking for up to 2 hours, but we will also take occasional breaks.

Yes, for some tours, including the Food Tour and Guinness Tour. Food or drinks can also be provided on private walking or bus tours if requested.

The tour involves a lot of walking, so suitability for children and elderly participants may vary. We’ll evaluate individual circumstances to determine if the tour is appropriate for your comfort levels.

If the weather is bad you will get a full refund.

Yes, dogs are allowed on our tours. Just be aware that entry into some buildings that we visit may have restrictions to enter with pets.

The MTA no longer offers daily MetroCards. Instead, they’ve transitioned to a new system called OMNY. OMNY is a contactless payment method that allows you to use a smartphone, smartwatch, or contactless credit/debit card to tap and pay directly at subway turnstiles and on buses.

It’s a convenient way to travel since you don’t need to worry about purchasing or reloading a physical card. Some of the key benefits of OMNY include:

• Contactless and Convenient: Just tap your phone or card at the reader and go.
• Fare Capping: After a certain number of rides within a week, your rides become free, similar to an unlimited ride pass.
• Easy Integration: OMNY works with Apple Pay, Google Pay, Samsung Pay, and most contactless credit and debit cards. To get started, you can simply use your existing smartphone with a mobile wallet (Apple Pay, Google Pay, etc.) or a contactless credit/debit card at the OMNY reader when you enter the subway or bus.

We strongly recommend you avail of this service it pays for itself after 12 rides and everything after that is free with in the seven day period including buses.

For more information, see the MTA website.

The specific start/meeting points for each tour are noted on the respective tour pages. As for public transportation, yes, this is widely available and there are several options for getting to the tour start point:

Transportation options to the tour meeting point for our Lower Manhattan Walking Tour Exploring Irish History

Tour meeting point: Irish Hunger Memorial – Battery Park City Address: North End Ave & Vesey St, New York, NY 10280

1. Subway: E train to World Trade Center
2. Subway: 1 train to Rector St or WTC Cortlandt
3. Subway: 4/5 trains to Fulton St
4. Subway: A/C trains to Chambers St

Transportation options to the tour meeting point for our Irish History Walking Tour – Manhattan East Village & Midtown

Tour meeting point: Basilica of St. Patrick’s Old Cathedral – Mott Street entrance Address: 263 Mulberry St, New York, NY 10012

1. Subway: B/D/F/M trains to Broadway-Lafayette St.
2. Subway: 6 train to Bleecker St.
3. Subway: R/W trains to Prince St.

Yes, we’ll enter some buildings for further exploration.